Life has changed significantly for all of us over the past few weeks. Many, if not all of you, will now be working from home and juggling the various other challenges this pandemic is throwing your way. We hope that you and your loved ones are managing and staying safe amidst this pandemic.
Our Paramics team are now all working from home, keeping as safe as possible and minimizing the transmission of Coronavirus. As the impact of this virus continues to take its toll we are fully committed to staying connected with you and supporting you through this. Our software developers, transport planners and support staff are all still available to support you.
Having helped several Paramics users out in the past couple of weeks we trust that all of you are now fully able to use Paramics Discovery and S-Paramics. Most of you have individual dongles. For those who use Paramics Discovery across a network don’t forget this knowledgebase article describes how to set the dongle up over network and access it from home:
Remember, our Support Centre and YouTube channel are brimming with content to help you continue to learn and use Paramics more effectively than ever:
If you are having any difficulty accessing either Paramics Discovery or S-Paramics at home please email our support centre (firstname.lastname@example.org) or log a ticket here:
https://paramics.freshdesk.com/supp... and we will do everything we can to help you out.